Last Updated: June 8, 2026EZ2 Connect Utilities ("EZ2 Connect Utilities," "we," "our," or "us") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Notice explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Data Controller

EZ2 Connect Utilities is the Data Controller responsible for the collection and processing of your personal data.Contact InformationEZ2 Connect Utilities
Dallas, Texas, United States
Email: Connect@ez2utilities.com
Phone: 817-677-0574If you have any questions regarding this Privacy Notice or the processing of your personal data, please contact us using the information above.

2. Personal Data We Collect

We may collect and process the following categories of personal data:

Contact Information

Full nameEmail addressPhone number

Service Information

Service addressUtility setup requirementsInsurance-related information necessary to connect requested servicesInformation provided during consultations or service requests

Technical Information

IP addressBrowser type and versionDevice informationOperating systemWebsite usage informationCookies and similar technologies

Communication Information

Messages submitted through website formsCustomer service inquiriesEmail communicationsSMS or text message communications

3. Lawful Basis for Processing

Where the General Data Protection Regulation (GDPR) applies, we process personal data based on one or more of the following lawful bases:

Contract Performance

To provide utility concierge services, insurance coordination services, and other requested services.

Legitimate Interests

To improve our website, services, customer experience, business operations, and security measures.

Legal Obligations

To comply with applicable legal, regulatory, accounting, and recordkeeping requirements.

Consent

Where required by law, we rely on your consent for marketing communications, cookies, and certain other processing activities. You may withdraw consent at any time.

4. How We Use Your Information

We use personal information to:Coordinate utility setup and connection servicesFacilitate insurance-related services and referralsRespond to inquiries and service requestsCommunicate regarding requested servicesImprove website performance and user experiencePrevent fraud and unauthorized activityMaintain business recordsComply with legal and regulatory obligations

5. Sharing of Personal Data

We may share personal information with trusted third parties when necessary to provide our services, including:Utility providersInsurance providersService partners and vendorsCustomer relationship management (CRM) providersWebsite hosting providersTechnology and communication service providersProfessional advisorsGovernment agencies or legal authorities when required by lawWe do not sell personal information.

6. International Data Transfers

Your information may be processed or stored in countries outside your country of residence. Where required by applicable law, we implement appropriate safeguards to protect personal data transferred internationally, including the use of Standard Contractual Clauses or other approved transfer mechanisms.

7. Data Retention

We retain personal information only for as long as necessary to:Provide requested servicesFulfill contractual obligationsComply with legal requirementsResolve disputesEnforce our agreementsWhen personal data is no longer needed, it will be securely deleted, anonymized, or otherwise disposed of in accordance with applicable laws.

8. Your Privacy Rights

Where applicable under GDPR and other privacy laws, you may have the following rights:Right to access your personal dataRight to correct inaccurate or incomplete informationRight to request deletion of your personal dataRight to restrict processingRight to object to processingRight to data portabilityRight to withdraw consent at any timeRight to lodge a complaint with a supervisory authorityTo exercise any of these rights, please contact us at Connect@ez2utilities.com.

9. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance user experience.Where required by law, we will obtain your consent before placing non-essential cookies on your device.You may manage or disable cookies through your browser settings; however, doing so may affect certain website features and functionality.

10. SMS and Text Messaging Communications

By providing your phone number, you consent to receive communications related to your service requests.Message and data rates may apply.You may opt out of receiving text messages at any time by replying STOP to any SMS message. For assistance, reply HELP or contact us directly.Consent to receive text messages is not a condition of purchasing any service. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be shared with any third parties

11. Security of Personal Data

We implement reasonable technical, administrative, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.While we strive to protect your information, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

12. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of any external websites they visit.

13. Children's Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete such information.

14. Changes to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our practices, legal requirements, or operational needs.Any updates will be posted on this page with an updated "Last Updated" date. Continued use of our website or services after changes become effective constitutes acceptance of the revised Privacy Notice.

15. Contact Us

If you have any questions about this Privacy Notice, your personal data, or your privacy rights, please contact us:EZ2 Connect Utilities
Email: Connect@ez2utilities.com
Phone: 817-677-0574

We are committed to addressing privacy concerns promptly and in accordance with applicable data protection laws.